Terms of service - Hide Nova

Hide Nova Terms of Service

These Terms of Service (“Terms”) govern your use of the Hide Nova website and services. By accessing or placing an order on our website, you agree to be bound by these Terms.

Hide Nova is a UK-based brand, with products manufactured and shipped from Pakistan.

Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

Products & Availability

Hide Nova sells jackets, pants, and shorts for men and women
Product descriptions, images, and pricing are provided as accurately as possible
We reserve the right to modify or discontinue products at any time without notice

Orders & Payments

All prices are listed in the currency shown at checkout
Payment must be completed in full before order processing
Orders may be canceled within 12 hours of placement unless already processed or shipped

Size Selection & Confirmation (Important)

Customers are responsible for selecting the correct size using the size chart provided on our website
After an order is placed, our team may contact you for size confirmation
If no response is received within 12 hours, the order will be processed using the size selected at checkout, based on the published size chart

Size-Related Responsibility

If the item is produced and shipped according to the ordered size and size chart, Hide Nova is not responsible for accepting returns or exchanges due to sizing issues
Customers are strongly advised to review sizing information carefully before ordering

Shipping

Hide Nova offers free international shipping
Delivery times are estimated and may vary due to customs or courier delays
Customers are responsible for any customs duties or import taxes

Returns & Refunds

Returns are accepted only in accordance with our Refund & Returns Policy
Items returned without approval or outside the return window may not be accepted

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Hide Nova and may not be used without written permission.

Limitation of Liability

Hide Nova is not liable for:

Indirect or incidental damages
Delays caused by customs, couriers, or events beyond our control
Size issues when products are delivered according to the size chart and order details